Smile Design Dental Center - 7310 North Villa Lake Drive Suite A, Peoria

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Reviews about Smile Design Dental Center

• Kirsten Smith
  ★ ☆ ☆ ☆ ☆
  Do I have to even leave a star? Smile design is terrible. The best part about it is the dental hygienist staff. Amber is the best if you are stuck going to this place. I had a cavity and I had it filled by Dr. Devlin. A few weeks later, I was still in pain. Dr. Devlin recommended I get a root canal done. I get my root canal and still have severe pain the following weeks after he performed it. I had an x-ray done and it showed that there was an infection located above my tooth. I was prescribed antibiotics multiple times to clear up the infection. It never cleared up. After several months of pain I was sent to Dr. Mehta, who, by the way, is AMAZING. They recommended a re-treatment root canal, and after this root canal WHAT A DIFFERENCE. They showed me before and after pictures showing the procedure they performed. I don't have to be a dentist to see the huge difference between the root canal Dr. Devlin performed and the one performed by Dr. Mehta. The fillings in my canals were way smoother and after another month all of my pain finally went away. It was so relieving. So after all of this, I ended up spending (out of pocket with insurance already taken out), $1700. That doesn't even include the original filling. I contacted smile design and let them know how the procedure was done incorrectly the first time which lead to the infection above my tooth. Guess what money I got back? $140.00. That's it. After almost a whole year of being in pain and KNOWING that he did not perform the root canal correctly, that is what I got back. They went on to state that since they gave me a new crown then that means they can't refund me any more money. Also, I had to contact them literally over 30 times in order to get my refund. I also had to do their job and contact different people throughout the company just to get a measily $140.00 It's absolutely insane knowing that I spent 1500 on a stupid tooth. My dad also had trouble with Dr. Devlin filling a tooth incorrectly and having to go to someone else to have it fixed. Maybe he is too busy jumping from patient to patient to really give the time and attention that these procedures need to be done correctly. I will never go back to them and do not recommend Smile Design to anyone.

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